👋 Hi, I'm Kristopher Kick

I am a

With over a decade of achieving strategic initiatives and growth, I seek to continue to deliver a positive impact on students everywhere. I am known for improving process efficiencies, developing a highly-motivated team, and scalability without added headcount.

My Experience

Paper Logo
February 2022 to February 2023

Paper Education Co.

Senior Manager of Integration Services

  • Developed strategies for rostering over 2M students onto the platform in under 12 months

  • Led the development effort of internal tooling, enabling us to maintain an average data ingestion time of 2.21 days while seeing a nearly 200% increase in data

  • Drove cross-departmental efforts that reduced siloing and improved departmental efficiencies

  • Improved data security and compliance by implementing robust integration protocols and practices.

  • Built strong relationships with stakeholders to understand needs and deliver effective integration solutions

  • Successfully integrated third-party applications to enhance business processes and improve efficiency

Manager of Technical Implementation Services

  • Established and built an implementation team from the ground up

  • Expanded the team functions to include data services and hands-on client technical services

  • Developed high-efficiency processes that deliver faster results at a higher quality of service

  • Managed cross-functional teams of technical professionals to ensure project success

  • Developed and implemented project management processes and methodologies to increase efficiency and reduce errors

Paper Logo
April 2021 to February 2022

Paper Education Co.

Follett Logo
September 2014 to April 2021

Follett Higher Education

Manager of Implementation Services

  • Developed strategies for connecting students to the platform through API integrations

  • Managed cross-functional teams of technical professionals to ensure project success

  • Implemented and managed technical support processes to ensure timely and effective resolution of technical issues

  • Built strong relationships with stakeholders to understand business needs and deliver effective integration solutions

  • Designed and implemented custom integration solutions to meet unique business needs

Implementation Specialist

  • Collaborated with IT teams to ensure system integration with existing infrastructure and applications, resulting in seamless data flow

  • Led the implementation of complex data migration projects, resulting in minimal downtime and zero data loss

  • Created and maintained project plans, schedules, and timelines to ensure the timely and successful delivery of projects

  • Collaborated with cross-functional teams to identify and prioritize system improvements and feature requests, resulting in continuous improvement of systems

Follett Logo
July 2013 to September 2014

Follett School Solutions

Defined Learning Logo
October 2011 to November 2013

Defined Learning

Lead Software Engineer

  • Successfully migrated a legacy ColdFusion application to a modern platform, improving system performance and reducing maintenance costs

  • Optimized database queries and indexing to improve system performance and reduce page load times

  • Developed and maintained a custom ColdFusion-based content management system that enabled easy content publishing and management for non-technical users

  • Worked closely with business stakeholders to understand requirements and develop custom ColdFusion solutions that met business needs and objectives

My Skills

Everything you need in a leader

My skills will prove to be an asset to your organization

Operational Excellence

Cross-functional Collaboration

IT Strategy

Business Analysis

Mentorship

Product Development

Database Management

Cloud Computing

Network Architecture

Leadership Development

Strategic Partnerships

Risk Management

Analytics

Engineering

Software Development

DevOps

Containerization

Paper

Thank you for everything you've accomplished and for building such an incredible team! I'm so grateful for all that you've done for Paper and our partners

Alyssa Tuman
VP, Customer Experience
Paper

Thank you for building such an amazing team and creating a space for us to all thrive and bring our best selves to work each day. We are forever grateful for your leadership and support. ❤️❤️

Senica Troutman
Technical Implementation Engineer
Paper

You are one of a kind and truly built out one of the most impressive teams I've ever had the pleasure of working with. Thank you so much for your constant support for our department and company.

Talia Van Wingerden
Customer Success Enablement Manager